Discover
Midwest
Teleservices
International!
For more than 25 years, your customer has been our customer. Your business has been our business. Your success has been our success.
We will continue to represent you to your clients with utmost pride and integrity.
- Who We Are -
Midwest Teleservices International (MTI) initially became known for specializing in marketing on behalf of telecommunication companies, however for the past several years MTI has also broken ground to include other industries as clients. We take pride in our extensive experience and expertise in business-to-customer and business-to-business marketing.
Since 1996 we have grown our company from a small-town call center to a thriving center calling on behalf of clients across central Canada. We are neighbors to the people we call. 100% of our calls are made from within Canada to fellow Canadians by a skilled and diverse team that understands the service needs of Canadian businesses and their customers.
Our focus is pretty simple. Your success is our success!
Our Mission
MTI is committed to the old-fashioned business values of hard work, integrity and honesty that cemented our 25 years of trusted partnerships with our clients. We use our consultative approach to encourage a lasting partnership between you and your customers, thus increasing your customer base, reducing churn and increasing your revenue, while lowering your costs. We take great pride in offering the highest level of service in a professional and cost-efficient manner. Our sales approach, combined with our technological agility, quality assurance procedures, and commitment to customer service excellence has produced a great track record that has met or exceeded our client expectations.
Our mission is to grow your business through effective marketing services, not only to increase your revenue while reducing your cost, but also to increase your brand image through customer loyalty and satisfaction!
What we can do for you
Our job is to be your voice to your customers. It may involve the sale of complex products and services to an existing customer base, or winning back customers who have switched to another company. Our goal is to promote loyalty and avoid customer churn. Our track record is exceptional, achieving or exceeding client objectives across a wide variety of products, services, and project types.
Diversity, Equity, and Inclusivity
Diversity, equity, and inclusion at MTI is about coming together regardless of our diverse backgrounds, experiences, and perspectives. It is about knowing that our communality is greater than our differences and that our uniqueness is what make us a stronger and more effective organization. We are dedicated to treating all employees in a fair manner and strive to create a workplace where everyone feels valued and included.
Reach your customers in way customized to your needs. Whether Outbound Telemarketing, Inbound Answering, Chat Service, or a mix of all three we can accommodate you!
Get a Quote
Benefits of
Partnering with Us
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Increase revenue by increasing sales productivity.
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Increase connection with your customers, thus gaining their loyalty and satisfaction with your services.
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Reduce marketing cost while increasing sales efficiency.
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Faster time-to-market of products and services,
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Strategic upsell of features to existing customers.
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Gather valuable market insights from direct customer feedback for future campaigns.
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Use of up-to-date software technology adapting to your campaign needs.
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Compile information for surveys and customer feedback projects
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Grow your customer base.
