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Frequently Asked Questions

01/

I am searching for a telemarketer / outbound calling sales partner. What sort of campaigns does MTI have experience in running?

MTI provides outbound and inbound telemarketing services. We have handled the following campaign programs: New Customer Acquisition, Upsell, Retention, Winback, Migration to new products/services, Welcome Surveys, Inbound customer service campaigns, Wireless Contract Renewal, Wireless Upsell, Fibre Conversion, Lead Generation and Business Campaigns.

02/

What are the services that MTI can provide in order to set-up a campaign?

MTI’s Campaign Setup includes, but is not limited to, product and offer training, customer scripting, data loading and processing, systems set-up, and formal agent training.  We will work diligently with you, offering our expertise with campaign set up and ensuring all requirements are met.

03/

Who do I contact if I am interested in finding out how MTI could assist me in running a campaign?

Please feel free to call MTI’s number at (204) 725 4800 and choose option 2 to speak with the MTI’s Business Development Manager, Cristina De Guzman or send her an email directly to cristina@midwestteleservices.com

04/

How do I contact MTI if I want to follow up on an offer that was made to me over the phone?

Please contact the following toll-free numbers. Please direct the call to the number associated with your telecommunications provider:
                                   

                                                                   BellMTS - 1-844-222-3999
                                                                    SaskTel - 1-855-727-7811
                                                                   Tbaytel - 1-855-728-0212

05/

How do I apply for a job in MTI?

There are many ways to submit your resume to MTI. 
1. You may visit MTI’s website www.midwest-teleservices.com and go to the Careers page where you may write us a message and attach your resume containing all of your contact details. 
2. You may go to MTI’s LinkedIn Account https://www.linkedin.com/company/midwest-teleservices-international-inc and send us your resume through our LinkedIn page. 
3. You may send your resume directly to MTI’s Human Resources Head, Tracy Waldron at tracy@midwestteleservices.com. 


We used to accept walk-in applicants, but to protect the health and safety of our employees, we are discouraging this until the Covid-19 pandemic situation is fully under control.

06/

What sort of work would I do if I was hired as Customer Sales Representative?

As a Customer Sales Representative, you will be responsible for converting leads into sales by contacting prospects and customers to sell products and services on behalf of MTI partners. You will be making calls to customers to generate sales and revenue for partners across different industries. You can visit our website www.midwest-teleservices.com and go to the Careers page to know more about the duties and responsibilities of a Customer Sales Representative.

07/

What are the benefits in addition to the base salary of Customer Sales Representative that MTI offers?

In addition to the base salary, employees are also entitled to a number of benefits, including an attendance bonus and a site dividend bonus, as well as a full benefit plan covering medical, dental, life insurance and long term disability, etc.

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