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COMMUNICATING WITH YOUR CUSTOMERS IS VITAL IN TIMES OF COVID-19 PANDEMIC

Updated: Aug 28, 2023

Did you know that phone calling is still an effective way of reaching out to your customers and prospects for sales development?

Different social media platforms are undeniably good channels and must be part of your overall sales strategy. However, before you position yourself everywhere in different platforms, your company should not take for granted the first and most basic channel and that is PHONE CALLING.

Studies show that PEOPLE WANTS TO TALK ON THE PHONE ESPECIALLY DURING THE HEIGHT OF COVID-19 PANDEMIC! This is the only channel where both the calling party and the prospect get UNDIVIDED ATTENTION. Combined with the right tone of voice and good intentions of helping the prospects solve their problems and address their needs, PHONE CALLING was still proven to make a difference in lead generation and sales development.

With decades of experience and a strong commitment to business partnerships, Midwest Teleservices International or MTI can provide outbound and inbound telemarketing services for our clients using a proven system that is implemented in a very professional and efficient manner, while maintaining the highest quality standard of results and meeting the client’s business goals and objectives.

Our mission is to grow your business through effective marketing services, not only to increase your revenue while reducing your cost, but also to increase your brand image through customer loyalty and satisfaction!

We use our consultative approach by way of a conversational “soft” selling approach to encourage a lasting partnership between you and your customers, thus increasing your customer base, reducing churn, and increasing your revenue, while lowering your costs. We take great pride in offering the highest level of service in a professional and cost-efficient manner. Our sales approach, combined with our technological agility, quality assurance procedures, and commitment to customer service excellence has produced a great track record that has met or exceeded our client expectations.

MTI, a 100% Canadian owned company located in the heart of Canada in Brandon, Manitoba, has spent 25 years delivering quality outbound telemarketing on behalf of telecommunication companies. MTI also has partnership with clients from the other industries.


We have handled the different campaign programs:

- New Customer Acquisition

- Customer Win-back

- Upsell of Additional Services

- Migration to New Products

- Customer Retention and Loyalty Programs

- Inbound Customer Service Campaigns

- Welcome Surveys

- Lead Generation

- Company Announcement



For job application:

Tracy@midwestteleservices.com or call us at +1 (204) 725 4800 ext. 3




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